What is the biggest asset of your business? The answer: customer. Without loyal customers, you will have difficulty running your business. Indeed, we can always make various kinds of promotions to bring in new customers. But if you don’t build relationships, your customers will not return or offer your products / services to others. Let’s look at some tips for building relationships with your customers.
What is the basis of a good relationship? Smooth communication. And what can we do to build communication? Give more attention by listening to what they need. Even though you are very busy, give a little time to pay an extra attention to your customers.
Don’t be surprised if you get strange questions from your customers. Not all who come to your store fully understand the products / services you provide. Remember: what they ask you is something that is important to them. So if they feel underestimated, their intention to shop will drop dramatically.