The following are policies and practices that EASYPAY carries out to demonstrate EASYPAY’s commitment to maintaining and securing your privacy when you use EASYPAY website or application.
EASYPAY does not sell, exchange, or display any information relating to users of the site or users of the EASYPAY application. As long as you log in to EASYPAY, EASYPAY uses a cookie that will expire when you log out. All of your transactions and other information are kept confidential in accordance with the applicable laws in Indonesia and EASYPAY internal policies.
EASYPAY uses a security system to protect your access and transactions on EASYPAY, namely: GeoTrust Secure Socket Layer (SSL). SSL is a security technology that randomizes the communication path between computers so that it cannot be read by other parties. To authenticate access to your EASYPAY Wallet, a private User ID and Password will be needed
A. Collected Traffic Data
We automatically record and collect the following categories of information when you visit our site:
B.Information Collected From You
To be able to access certain parts of the EASYPAY Site or Application, you are required to provide us certain information (‘Personal Information’). Personal information includes the following information:
C. If needed, to fulfill our legal obligations to prevent fraud and money laundering, we may collect information about you from third parties (‘Third Party Information’), including financial records, court and bankruptcy proceedings, from Credit Reference Institutions and Institutions Fraud Prevention when you open an EASYPAY account and when we feel it is necessary to prevent fraud and minimize our financial risks. Personal Information and Third Party Information hereinafter referred to as ‘Information’.
USAGE AND STORING OF INFORMATION
A. We use your information for the following purposes:
B. Data Storage
We are required, under applicable law, to keep certain records for a period of at least 5 (five) years after the closure of your EASYPAY account, which will include your personal data such as your name, contact details, customer numbers, transaction records and others. (‘Saved Data’). In addition to the data stored, we will delete and damage all personal information we store about you when you (or us) terminate your EASYPAY account. We do not store passwords and OTP from your online banking feature.
C. Please note that we will not store your credit card information.
D. Please note that we will never ask for your personal or security information via e-mail. If you receive any e-mail from EASYPAY requesting details of your personal or security information, please do not answer it (‘E-mail like that’). Please forward each such e-mail to firstname.lastname@example.org and then immediately delete the e-mail.
DISTRIBUTION OF INFORMATION
A. We do not disseminate your information to third parties other than site partners and as follows:
B. We also use information in aggregate form so that no individual users are identified:
C. To audit the use of the site or application, we reserve the right to disseminate information if required to do so legally, or if we believe that it is necessary to protect and defend the rights, property or personal security of the site, application, or users.
1.Phishing is the term for any attempt to steal personal information and financial account information from internet site users. ‘Phishers’ uses fake e-mail to direct users to fake websites where users are trapped to enter their personal information, such as credit card numbers, user names and passwords.
Our site, from time to time, contains links to and from our partner sites, advertisers and our affiliates. If you follow a link to one of these sites, please note that these sites have their own terms and privacy policies and we do not have any responsibility or liability for their policies. Please check these policies before sending any personal data to these sites. Please also note that the products and services offered on these sites may be restricted to people within the scope of the site. In addition, the contents of these sites may not be intended for people outside the scope of the site, thus limiting the possibilities for the distribution of content.
SECURITY EXAMINATION AND RELEASE
To maintain a high level of security, we have the right to conduct security checks at all times to validate your identity and verify your financial transactions and other documents permitted in accordance with this agreement.
To facilitate this security check, you agree to provide identification information or other information or documentation if we, in our own absolute decision, consider it necessary. If you fail to meet any security requests, we reserve the right to delete your EASYPAY account.
You will be notified of a verification request via e-mail or telephone and the balance on your EASYPAY account will be deleted if you fail to provide the requested documentation and information within a period of time determined by us. Requests for such documentation and information may include a letter of oath from: the identity and feasibility of the user, the release of responsibility from us and permission to publish.
You can choose not to provide us with any information while accessing the site. In that matter, you can still access most of the features on our site, but you will not be able to access and use the parts / features of our site that need your information.
Any information that you may convey in a written review or other online discussion or forum is intentionally open to the public and is not private in any way. You must think carefully before providing personal information in any public forum. What you have written may be seen and / or collected by third parties and may be used by others in ways that we cannot control or predict.
You have the right to copy any of your information listed and stored in our system. You also have the right to correct any errors in the information. As mentioned above, you have the right to ask us to stop using your information for marketing purposes.
The contents of this site are copyright and / or trademarks of the original author unless otherwise noted and explained on the related page. If you have questions or complaints, do not hesitate to contact our Customer Service at 800 1003279. We are always ready to help resolving your problem or complaint